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Reviews

You inspire us every day! Every review we get is read and explored so that we can create a unique experience for you. Check out what real customers have to say about their experience with Ridestore
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Ratings & Reviews
5
91%
4
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Comments
25
100% satisfied!
Excellent after sales service! The best experience ever! Thanks consultant Kate!
Ilze January 10, 2023
Order correction and customer service
I made a mistake in my delivery address but Magan (UK) took care of me and corrected my mistake immediately and everything was perfect. Thank you very much for the great service. Vítek (CZ)
Vít Holešinský January 9, 2023
Absolutely satisfied!!
I bought a snowboard jacket, and first of all, it has arrived 2 days earlier then expected, moreover the size choice was extremely detailed, the system asked me a lot a questions to make sure that I was going to chose the proper size.Last but not least the jacket looks exactly the same as in the pics and the customer service is excellent, they reached out twice, to make sure that I was satisfied with the product.TOP!!!
Noa January 4, 2023
Ridestore folks are exceptional
Ridestore folks are exceptional! This is by far the best store online you may find. Not only that the gear is the best but the customer service is smashing. Honestly, if in any case they want to create a side business like how to make e-commerce an amazing experience, well sure enough they will nailed it, too. Already made two purchases and couldn't be happier.
Radoslav R. January 4, 2023
Great recommendation from here
Great recommendation from here - fast delivery - nice chat function regarding delivery - had placed 2 orders on the same day - only paid for one delivery - easy return/exchange - and great quality
Helle Mygind December 28, 2022
What a good customer service!
I ordered a shipment that was lost due to some DHL mistakes. Anyway, I talked twice to the friendliest customer care service team I have ever talked to (the first time to see if we could recover the shipment and the second one to make a replacement for it), and two days later I received my new shipment with no regrets. If I ever have to recommend a place to buy snow products, for sure it will be Montecwear!
Victor December 27, 2022
Simply Perfect
Words can't describe the quality of their jackets, shipped in Italy it has arrived within 4 days. Looks great, feels great and it feels like it's made to last forever.
Carlo Giudici December 25, 2022
My daughter loves snowboarding and her…
My daughter loves snowboarding and her Ridestore snow gear, I know nothing much about it but I know I can contact one of the very helpful team at Ridestore and get the best advice from their friendly team. They are brilliant, so helpful and so easy to buy from. Super reliable, quick delivery plus free returns if you need to. Took all the pain out of buying online for this Christmas present - 100% happy thanks
julie swinford December 21, 2022
Top Quality and Top Team !
The best quality of the products and the best team ! 100% professional. Delivery and return are working fast. 1000000 stars from my side!
Emilian December 16, 2022
Best customer support and ski outfits!
Best customer support ever met and I do shop online a lot! Very good products, the design and quality is great! Fast delivery! It is always a great pleasure to shop from ridestore.com.
Foldvary Johanna December 14, 2022
Great products and quick delivery
Great products and quick delivery. Recommend to everyone.
Vitali December 12, 2022
5+ stars
I am super satisfied with my order. The jacket is great, amazing quality and style, true to size. Customer service was professional and super friendly. Well done guys, you rock 🤘
Francesca December 8, 2022
Great website, high quality products and great customer support
Great website with high quality products! Very pleased with my purchase - I used their handy survey to find my right size which ended up fitting perfectly. Delivery was fast and tracking was accurate. Shout out to Emily and Ren from the customer support team, super helpful and friendly!
Biser November 26, 2022
Great experience
Great experience, very nice and comfortable clothing, shipping times as expected, everything Ok. Thanks RideStore
M G November 14, 2022
Really love this website!
Very nice costumer service, easy and quick return and beautiful clothes!! Really love this website!
Victoria Stewart October 31, 2022
Love the jacket! I definitely recommend
So I wanted to purchase the jacket and I was really not sure if I should buy XS or S, usually they both fit. So I reached out to them and honestly it was the best customer service I have ever gotten, they answered so fast and gave such good details and explanations. So polite and customer focused!! I am very thankful for that, and also the jacket was shipped fast and I love it, it was just as expected, perfect fit, perfect match with the pictures and the presentation from the website :)
Sara Manuela October 28, 2022
Absolutely great service!
Tiina Korhonen April 1, 2022
Praise and thanks
Despite the fact that the ordered shipment stopped on the way, the staff from the riderstore.com e-shop behaved great and ordered the goods new for me and delivered them directly to the slope, where I went with my family on a winter skiing holiday. I have never experienced such friendliness in my life. I can highly recommend this store. And we are extremely satisfied with the jacket and neckties. We will definitely buy here again :) Thanks again, I'm excited!
Lenka Drvostepova March 14, 2022
Best customer service and top quality…
Best customer service and top quality products
Sandu Leonard March 3, 2022
DOPE jacket is perfect and Polish team too! :)
First, I was very sad that ridestore dont do delivery to Slovakia. I wanted DOPE Jacket so hard, so I decided to order from Poland, because I live close the polish border. And that was a perfect decission! Whole Polish team was really helpful, answer every my question very fast and all of them were kind to me. I also return one product and there was absolutly no problem with return too, everything went well. I wanna order pants one day, so I will again order it from Poland. Thank you guys very much! Jacket is perfect, I love it! The quality is very high and I will deffinetly order more DOPE products! And once more, I am very thankfull to Polish team - Marta, Asia, Joana and Michal! Veronika
Veronika February 17, 2022
"Perfect shopping" = Ridestore
"Perfect shopping" = Ridestore I bought awesome products and all the process was absolutely great: from the product presentation, payment, information about the order status. For sure it's not my last shopping here!
Ilona Leoniewska February 14, 2022
Amazing customer service
Amazing customer service ! The team go above an beyond to make sure everything is right with your purchase. Top quality skiwear would definitely recommend buying from Ridestore 💪🏻💪🏻👊🏼👊🏼
Joe Warner February 2, 2022
Northern Ireland is in the UK !!!!!
The last I heard Northern Ireland was still part of the UK and having tried to order some items was asked to put in a UK postcode - which I DID !!!!! .....alas, said items cannot be delivered !!!!! What are the reasons for not delivering to part of the UK ????????
Henry Gilmore January 24, 2022
Couldn't be happier with the entire customer experience
Couldn't be happier with the entire experience shopping with Ridestore. From finding them on Google, browsing the site, choosing a size and purchasing, it couldn't have been simpler. The quality of the skiwear is excellent! I'm really happy with the fit and materials used - really feels like they're going to last. Furthermore, when I returned a couple of jackets (I wanted to try on different styles), they offered to refund me even before they'd received the goods back to the warehouse. Will 100% shop with them for all my skiing needs from now on.
Tom C January 20, 2022
Awesome winter clothing
Delivery incredibly quick, considering it was coming from Sweden. The quality of the items matches the cost. The products I received matched with the description on the website. Photos as well, are very clear and reflect at best the real item. The sunglasses in particular were impressive - not an expert here - but driving with the winter sun right on my face, they made a huge difference. The team also very polite and friendly, reaching out after I received my items - really appreciated this. Definitely buy again future winter clothing.
Richard Cook January 15, 2022